Privacy Policy

Privacy Policy

Pritchetts ("We") are committed to protecting and respecting your privacy.

This policy (together with our website Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Pritchetts of The Moat, 1a Rosery Close, Westbury-on-Trym, Bristol, BS9 3HF.  We may be contacted at  or at +44 (0)117 307 0266.  

Our nominated representative for the purpose of the Act is Stephanie Pritchett.

Information we may collect from you

We may collect and process the following data about you:
  • Information that you provide by filling in forms on our site (our “site”). This includes information provided at the time of providing your details via our site, subscribing to our newsletter or other services, posting material or requesting further services. We may also ask you for information when you report a problem with our site;
  • If you contact us, we may keep a record of that correspondence;
  • Information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Where we store your personal data

All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:
  • To ensure that content from our site is presented in the most effective manner for you and for your computer;
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  • To carry out our obligations arising from any contracts entered into between you and us;
  • To notify you about changes to our service.

If you are an existing client, we will only contact you by electronic means (for example, by e-mail) with information about goods and services similar to those which were the subject of previous services supplied to you.

If you are a new or potentially new client who has provided your contact details to us, we will contact you by electronic means unless you contact us to 'opt-out' of receiving further marketing information.

If you do not want us to use your data in this way, please indicate this in the comments box situated on the form on which we collect your data or contact us at  

Disclosure of your information

We will not disclose your personal information to third parties for marketing purposes.

We may disclose your personal information to third parties:
  • If Pritchetts or substantially all of its assets are acquired by a third party, in which case, personal data held by it about its clients will be one of the transferred assets;
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website Terms of Use or our standard terms and conditions of business or other agreements; or to protect the rights, property, or safety of Pritchetts, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes.  You can exercise your right to prevent such processing by asking us to do so in the comments box on the forms we use to collect your data. You can also exercise the right at any time by contacting us at  

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to or Pritchetts at The Moat, 1a Rosery Close, Westbury-on-Trym, Bristol, BS9 3HF.  We may also be contacted at +44 (0)117 307 0266.    

Pritchetts is authorised and regulated by the Solicitor’s Regulation Authority under Firm ID number 521596.

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