Client Reviews & TestimonialsLegal 500 2019 Leading Firm

As well as being independently ranked by the The Legal 500 UK as a Leading Firm “having a ‘reliable and expert practice’” for Data Protection both nationally and regionally, this is what some of our clients say about our work.


Data Protection, Privacy and Information Law Advice
UPP
Pritchetts are just what you need from a specialist law firm agility, professionalism and technical expertise. Without them alongside us, the GDPR process would have been far more treacherous. Since we started the journey in 2016, Ben and Stephanie have supported UPP and its complex network of group companies throughout our extensive GDPR compliance program. We have appreciated their ability to advise us on both long-term program issues, like our full data protection audit and training sessions, as well as creating bespoke policies and processes and being highly responsive to urgent business-critical issues. They have spent time getting to know our business properly, and provide thoughtful, practical business advice. We have thoroughly enjoyed working with them.”  Moji Fatoye, Deputy Company Secretary, UPP Group

“We've really appreciated the years of partner-led advice we've received from Pritchetts Law they are very bright, knowledgeable, professional and hard-working individuals. They're client-focused and technically strong, and always advise on how to achieve results that meet our commercial objectives. They've been a pleasure to work with because they're calm and pragmatic while also being extremely thorough, proactive and responsive.”  Laurence Arterton, Head of Client Support and ICT Services, Unison

Link Maker Systems
We initially asked Pritchetts to upgrade our privacy policy and standard terms of service for GDPR. Since then, as our organisation has grown, we have involved Pritchetts in many of our new projects. We often require detailed data protection advice as well as assistance with contract negotiations, and we have really appreciated the breadth of expertise and commercial nous that the Pritchetts team provide. They try hard to make a sensitive and structurally complex business simple. They're also extremely responsive, working flexibly to make sure that one of the team is always available to assist us when we need them.”  Craig Rigby-Wilson, Director of Operations and Technology, Link Maker Systems
Westfield Europe

Pritchetts Law has assisted me in my role as Data Protection Officer at Westfield Europe Limited. It is great to work with specialist data protection lawyers with many years of experience working in this area. There have been a lot of new advisors offering up advice in this area since the run-up to implementation of the GDPR. As a long-standing data protection specialist myself, I need to know that I am working with truly knowledgeable advisors. Stephanie and Ben clearly have a detailed understanding of the complexities of the GDPR and its crossover with the Data Protection Act 2018, as well as how to apply this new law in context with the ever-changing EU and UK regulatory guidance. They advise on how the law applies practically to our real-world scenarios and are responsive, clear and thorough in their explanations. I would be delighted to recommend them to anyone Pritchetts Law is a great, cost-effective solution when I need an extra pair of hands.”  Tim Gough, Data Protection Officer, Westfield Europe

LaunchPad RecruitsAs a cutting-edge technology business delivering innovative recruitment solutions to our customers, we have complex data protection needs. Pritchetts provided us with invaluable assistance with our data protection impact assessments and contract arrangements. They helped us put our best foot forward to customers when we were under intense pressure to show that our data protection house was in order. We experienced excellent service throughout the project - Pritchetts were detail-oriented, technically strong and also pragmatic, all without the price tag of their big law firm competitors.”  Rob Garlick, Finance Director, LaunchPad Recruits

VitaccessWe've won awards for our regtech work in helping businesses to meet and deliver regulatory requirements, so it's imperative that we offer GDPR-compliant services and security systems. Our business ... processes sensitive information on behalf of our customers and end-user patients, so we needed expert legal advice. The team at Pritchetts Law worked alongside our other specialist legal advisors to advise on our data-processing agreements with customers, our privacy notices and our patient-centric app. Pritchetts Law was great value for money, responsive and quick to identify issues. The team provided strong legal advice that was enhanced by solid regulatory understanding and how it applied in practice to our business.”  Jon Spinage, Director of Technology, Vitaccess
Sir George Monoux College
Data protection is a high-risk area in the modern business environment. Stephanie provides a service that combines extensive legal knowledge with concrete, pragmatic advice on how to deal with difficult situations. I have no reservations in recommending Stephanie to anyone with data protection issues. There is no one better on data protection law ... incredibly helpful to our organisation.  David Ball, Vice Principal Corporate Services, Sir George Monoux College

Pritchetts Law has been invaluable in helping Obex navigate the complex waters of data protection. Stephanie and Ben have provided a brilliant service throughout the period we have been working with them. Of particular note is the willingness of both of them to approach challenges with a very open mind and to provide advice that takes into account the realities of operating a business in a world that is rarely ideal.Michael John Gifford, Consultant, Obex Technologies Limited

“Stephanie is both detail-oriented and pragmatic. She is thoroughly expert in the field of data protection. I have worked with her on various data protection matters and was always very satisfied with her professionalism, dedication and skill. In addition, she has a delightful personality and is a pleasure to work with.”  Bjarne Tellmann, Associate General Counsel at The Coca-Cola Company

Pritchetts is a specialist data protection firm with many years of experience. I have collaborated with Pritchetts for the last few years on several client projects led by Pritchetts. Pritchetts is an expanding practice with a growing number of exciting client projects, and it has been a pleasure to work with the firm to provide practical advice and solutions. Stephanie is an expert in data protection and very thorough in her approach to providing advice and guidance on the law, and finding practical solutions. She is also very personable and responsive. I have enjoyed discussing with her some of the finer detail of data protection compliance.”  Olivia Whitcroft, Principal, OBEP

I instructed Pritchetts as we needed assistance in a particularly niche area of privacy law. Pritchetts and its associates provided practical and pragmatic advice within a very tight time frame that proved extremely useful. I would certainly recommend Pritchetts.”  Jamie Snaddon, General Counsel (Europe), 8x8

"Pritchetts Law has advised Ranvier on business-critical privacy concerns in respect of the development, clinical testing and bringing to market of an industry-changing medical sector product. They offered us pragmatic and industry leading advice in respect of highly complex and sensitive privacy issues.  They are always focussed on what we as a business are trying to achieve, and always zero in on the best ways to get us to that point. We are grateful to Stephanie and Ben for the quality of their work and the times they have gone the extra mile to help us meet our business objectives. They don’t just tell you the law, it’s always applied in the context of our business." Jan Melichar, Medical Director, Ranvier Health Limited

“Stephanie is an excellent lawyer with a clear understanding of the needs of the businesses she works for. It has been a pleasure working with Stephanie over the years as she is a knowledgeable, hard-working, personable and dedicated professional. I can recommend her without reservation and Pritchetts is an excellent choice for specialist data protection advice.”  Marc Kuzac, Senior Lawyer, Lloyds TSB Bank Plc

Ceuta Healthcare“Stephanie has greatly assisted myself as Data Protection Officer and the Company in training key people and carrying out gap analysis in the area of Data Protection. She has taken great care in gaining knowledge of our company to ensure information and advice is relevant to our needs and we feel confident that any queries we have in this area will be dealt with professionally, concisely and efficiently, ensuring our company stays compliant.”  Helen Bolton, Facilities Manager and Data Protection Officer at Ceuta Healthcare, a leading European healthcare and beauty company

“Thank you for your long hours and excellent advice for us over the project. I really appreciated your guidance and input into the whole process. I think we have ended up with as good an agreement as was possible with the other side!”  Group Product Manager at a security and surveillance company

“I met Stephanie at a seminar and she immediately helped me identify the Data Protection issues I had in my organisation. Once hired, Stephanie was easy to work with and suggested a practical and robust solution. She delivered on time to a high quality.”  Helen Ridler, HR Manager UK at Oberthur Technologies UK Ltd

“The ICO have got back to us and have confirmed that no further investigation was required due to the prompt and appropriate remedial action that was taken. Their response vindicates all of the effort that was made internally and by you to deal with the incident. Many thanks for your help and advice during what was quite a stressful period.”  Managing Director at a UK national professional practice

“A tremendous amount of work was required to draft the contract and prior to that, sharp negotiations were needed for many months. In particular, Stephanie led on the area of information management, a topic extremely important to us as an organisation because of the sensitive material we held. Our Corporate Information Management Department, who are passionate, to say the least, on the topic, were very complimentary about the work that you did for us.”  Assistant Chief Constable at a regional UK police authority

“Stephanie is an experienced and knowledgeable lawyer who specialises in data protection issues. Her advice is not only clear and precise, but she also offers practical solutions on how to move forward within a legal framework.  Vice Principal & Data Protection Officer at an educational college
 

“We were very impressed by how quickly you were able to provide support and guidance to the query we had received from the ICO. We received a formal response today and the ICO are satisfied with the response we submitted, the review we undertook and the further actions that we implemented. Thank you very much for all your support in ensuring that our response was robust and in helping to strengthen our procedures!”  Director at a leading UK research institute

Pritchetts guided us comprehensively through the minefield of data protection legislation. An exceptionally responsive and authoritative service, we have no hesitation in recommending Pritchetts to any organisation seeking to take their data protection responsibilities seriously.  Secretary at a not-for-profit organisation

General Commercial, IT and IP Advice

“We were very pleased with your help drafting our professional Managed Services Agreement. I can't think of anything that can be done to improve your service. We achieved our goals.”  Nick Richards, Managing Director, Computer Geeks

“Stephanie is client- and results-focused and always a pleasure to work with, taking time to understand client requirements and needs and to produce a quality and effective outcome.”  Suzy Cockburn, the Carbon Trust

“Ben provided excellent advice in how to architect the legal agreements that underpin our core business, as well a lot of very patient handholding throughout the drafting process. He took the time to understand where we are as a business and the nuances of our deals and partnerships which later helped during the more detailed comb through contract language. As we look to the future, both Ben and Stephanie provided larger strategic council on the kinds of things we should keep in mind and revisit as we grow.”  Jill Berman, Operations Director, The 7th Chamber

“Stephanie is a highly experienced solicitor and I would have no hesitation in recommending her to others. Stephanie is extremely professional, listens to your needs, addresses each of your issues, protects your interest naturally and sets out a clear explanation of her requirements and why she needs them. As our business grows from strength to strength, we will certainly want her on board to protect our organisation legally every step of the way. Stephanie is a very loyal, sympathetic, hard-working and supportive businesswoman and I am very pleased to have found her. I have been really impressed.  Suzy Furse, CEO of a card design organisation

“Many thanks, Stephanie… we were very happy with the work.”  Simon Kearsley, Chief Executive Officer, Symmetry and BluQube

“I worked with Stephanie in my role as in-house counsel at a large public sector charity. Stephanie provided excellent legal support across a range of areas, and I would particularly recommend her in the field of data protection. She has excellent knowledge of the subject matter, is always very professional and reliable and is a pleasure to work with.  Catherine Hasler, Royal Botanic Gardens, Kew

“Many thanks for your service - it has been first class.”  Chief Executive Officer at a CAD drafting company

Sports Law Advice


“Pritchetts provided us with excellent legal advice in relation to our franchise licensing arrangements surrounding our industry-leading martial arts exercise programmes. Its lawyers listened carefully to our business requirements and provided great-quality and understandable legal advice - at both a very reasonable price and within a quick time frame before the launch of our exciting new franchise programme. We wouldn’t hesitate to recommend Pritchetts to others.” Matt Fiddes, CEO, Matt Fiddes Martial Arts www.mattfiddes.com

“Steph is great! Several times now, she has guided me through some difficult 'encounters' with some of the sailing world's less than straightforward people, with a very level-headed, thorough and extremely professional approach. I will, of course, be using her for all future projects and further sponsorship contracts, and am very happy to recommend to anyone that they do the same.  Steve White, CEO, White Ocean Racing www.whiteoceanracing.com

“Stephanie was a legal advisor to GBR Challenge when we were still a fledgling organisation, and established many of the legal processes and systems required in a modern America’s Cup team. Having previous experience of representing an America's Cup team, she was also able to advise on how best the team should navigate its way through the complexities of the America's Cup Protocol, Deed of Gift & AC Resolutions. As well as dealing with day-to-day legal issues around equipment purchasing and staff contracts, etc., she also advised on our sponsorship contracts, worth more than £3 million. Stephanie brought experience, knowledge and professionalism to the emerging organisation. Constantly working under pressure and to strict deadlines, she was always a friendly and reassuring presence. It would be a privilege to work with her again.”  Tessa Bartlett, COO, GBR Challenge for the America's Cup

“Stephanie was extremely competent at carrying out any task with which she was presented. As such, she proved an indispensable asset. She has a professional, yet passionate, personal manner, is highly proficient and is able to combine legal thinking with sailing - a rare skill! She is a hardworking, trustworthy and intelligent lady. I would highly recommend her.”  Russell Belden, CEO, Seattle Challenge for the America's Cup

“I met Stephanie while working with the Seattle Challenge for the America's Cup team. She is a pleasure to work with. Very knowledgeable and detail-oriented. Attentive to your needs, addresses your issues and works to protect your interests. I highly recommend Stephanie to any team.”  Mark Strube, Seattle Challenge for the America's Cup

Data Protection Training 

“Thank you so much for delivering such an informative and comprehensive training session as you saw, the feedback was excellent, which is a testament to all your preparatory hard work and your excellent delivery on the day.”  Hilary Underwood, Interim Chief Executive, Surrey Law Society

“Stephanie delivered course detail to a high standard, connecting with attendees strongly.”
  Data Protection Officer at a national UK furniture retailer

Jordans Ltd
“Everyone found the day's course really useful and thought you made the subject very interesting! So thank you very much.”  Jenny Savage, Jordans Limited

“Stephanie was very patient and dealt well with questions.”  Data Protection Officer at a UK university

“Thank you very much for your great work with the data protection workshops… we appreciated very much that you focused on practical matters and gave truly business-minded feedback to the participants' queries… you are a great presenter … we are very much looking forward to continuing working with you…”  Senior International Legal Counsel at Coca-Cola HBC AG

“Excellent course and pitched at a very good level. Stephanie is an excellent tutor and has a very engaging presentation style. She is exceptionally knowledgeable.”  Data Protection Officer at a train operating company

“Excellent trainer. A real expert in her field. Very informative and enjoyable.”  Data Protection Officer at a probation trust

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