Our Data Protection Training Courses

Terms and Conditions

1. Invoice and payment
   1. When you send a booking request, we will send you an invoice for the event. The amount invoiced is non-refundable, except as expressly set out in these terms. 
   2. A discount may be offered for more than one delegate booking at the same time on the same course from the same organisation (and providing no other discount offer is applicable). If applicable, we will discuss and agree that discount directly with you during the booking confirmation process, and the agreed discount will be shown on your applicable invoice.
   3. You will be expected to pay your invoice within seven days of it being issued, and in any event within seven days before the event is due to run. If you have not paid, we may not permit you to attend the course. 
   4. Should a late booking be accepted, you will be expected to pay your invoice on receipt.
   5. We reserve the right to charge interest for late payments at the rate payable under the Late Payment of Commercial Debts (Interest) Act 1998. The rate that we will charge will be eight per cent (8%) above the Bank of England Base Rate on the date that the invoice was sent. We will charge interest from the date the invoice is unpaid to the date that you pay it, even if we have to take court proceedings to cover the amount owed. If we take proceedings against you because you do not pay, we will ask the court to order you to pay all the costs that we incur in proceedings. If you have made payments on dates and in amounts different from those we agreed, and we have suffered exchange-rate losses of over five per cent (5%) of the sums due, we reserve the right to charge additional amounts to cover our costs.
2. Cancellations/refunds
   1. Cancellations/alterations by us
      1. If the course is cancelled by Pritchetts Law LLP in the circumstances at paragraph 2(a)(ii) below, you will be refunded in full.
      2. Courses will run if five or more attendees have signed up and paid seven days before the event is due to run. If fewer than five people sign up for the event, or there are circumstances that are beyond our reasonable control (such as the loss of Internet connectivity), we reserve the right to cancel the event and offer an alternative date for the relevant course. If there is no date available that suits you, we will refund in full any monies that have been paid at that time. 
      3. Very occasionally, we may need to change the trainer, content (to update it where there have been legislative or regulatory changes), timings or the date of the course.
      4. For all bookings, our liability is limited to the amount of the fee actually paid to us.
   2. Cancellations by you
      1. For any cancellations less than one week in advance of the booked course date, no refund will be given.
      2. For any cancellations more than one week in advance of the booked course date, delegates may EITHER:
         1. Subject to paragraph 2(b)(iii) below, transfer to any other equivalently priced or cheaper course free of charge. If the desired course to transfer to is more expensive, the balance will be invoiced.
            OR:
         2. Claim a refund of the fee paid, minus an administration fee of £50 + VAT.
      3. Where a delegate’s booking is transferred to another course, the delegate will not be refunded where attendance is cancelled at the replacement course then booked.
3. Online delivery terms
   1. All training courses will be delivered online via live tuition using our Microsoft Teams video-conferencing platform, unless it is expressly set out in the course information that the course will be provided in person at a physical location (in which case different rates and terms will be discussed with you and will apply).
   2. We will not record the ‘live’ training course, and you agree that you will not record the training course in any circumstances.
   3. You acknowledge that we do not guarantee that information shared with us and other delegates via the online platform is secure, and that there are therefore risks if you choose to disclose confidential information or personal data.
   4. You are responsible for ensuring that you have an adequate Internet connection and equipment to view and listen to the training session online via Microsoft Teams. Please note that you can join a session via Microsoft Teams’ web portal, and you do not usually need your own licence to access Microsoft Teams. 
   5. The views expressed in the course material do not necessarily represent our (or anyone working on our behalf) official views or specific legal advice. No responsibility for loss occasioned to any person’s action or refraining from action as a result of reliance upon any information in the training materials or delivery can be accepted by us, the course organiser, trainers, speakers or other contributors. 
   6. Any training materials provided are for the personal use of those who have paid to attend the training event. Copyright is reserved to Pritchetts Law LLP and this material may not be circulated, reproduced or published in whole or in part without the written consent of Pritchetts Law LLP. 
   7. Confirmation of the event login details and timings will be sent to all registered delegates at the email addresses provided on confirmation of booking, before the event. We do not accept responsibility for such information not arriving at the email address provided to us. If any delegates have not received confirmation of joining instructions three days before the event, you should contact us .
4. Personal data collection
   1. We will collect and hold personal data about you, and any delegates you are booking on behalf of, only for the purposes of responding to your enquiry and to provide and administrate the training session that you have booked. We will keep you updated about upcoming courses, send you our newsletter and send you updates about our legal services by using the email address that you have provided. You can opt out of marketing emails at any time by contacting us, or by using the unsubscribe function in our marketing emails. For more information about how we use your personal data, see our Privacy Policy.
5. Other terms
   1. If you wish to engage Pritchetts Law LLP for any specific legal advice – or for our services as solicitors – outside the scope of the training courses that are subject to these terms, we will agree that advice and services under a separate engagement letter.
   2. Our relationship with you as set out in these terms will be governed by English law. The English courts have exclusive jurisdiction over any dispute – contractual or otherwise – relating to our agreement, our performance or non-performance of our agreement, and our training services provided under these terms. We may, however, bring legal proceedings in any other jurisdiction, including the jurisdiction where you are domiciled or based, to recover fees or other sums payable to us.
   3. Pritchetts Law LLP is a Limited Liability Partnership registered in England and Wales (company no. OC413975) and authorised and regulated by the Solicitors Regulation Authority (SRA no. 647155). Pritchetts Law LLP may do anything that it reasonably believes is necessary to comply with any law or SRA Code of Conduct. This includes stopping work and reporting relevant information to the authorities. In some circumstances, Pritchetts Law LLP may be prohibited from providing any explanation to you.
   4. If Pritchetts Law LLP acquires confidential information in the course of its training services, we will keep it confidential in accordance with, and subject to, the law and the SRA Codes of Conduct, except that we may share relevant information in confidence:
      1. As authorised by you or your delegates.
      2. As necessary to properly complete our training services. This includes sharing relevant information with our staff and other professional advisors agreed with you or your delegates, and storing information on our computers, email and cloud-based storage services.
      3. With our insurance broker and insurer in connection with its application for insurance cover and any actual or potential claims.
      4. To comply with legal or regulatory requirements. These include performing conflict of interests checks against a list of current and former clients, and reporting suspicious activity to the National Crime Agency if Pritchetts Law LLP suspects financial crime.
      5. To comply with requests by regulators and other competent authorities, such as audits by the SRA.